Apple Support

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Apple products covered by AppleCare

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AppleCare

Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills. You’re also covered if your iPhone, iPad, or Apple Watch is lost or stolen.

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Apple Repair and
Service

We can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts.

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Apple Repair and Service

How it works

Getting help from Apple Support is simple. Here’s what to expect:

  • Tell us what happened Fill in the form with your details and a description of the issue.
  • Get a Case ID You’ll receive a 10-digit Case ID to save for follow-up.
  • We review your case Apple Support receives your submission and reviews it carefully.
  • Resolution We aim to resolve cases within 3–5 business days.
Check your case status Use your Case ID from Apple Support
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Need immediate help?

For urgent account or billing issues, keep your Case ID ready when you contact Apple Support.

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Apple Support

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